General Terms and Conditions of Sale
These General Terms & Conditions of Sale (the “Terms”) apply to all purchases of products made by consumers (“you,” “your”) from Helvio Ltd (“we,” “us,” “our”) through the website https://www.helvio.co.uk (the “Website”).
By placing an order through the Website, you agree to be bound by these Terms.
1. Company Information
Helvio Ltd
Registered Office: [Insert Address]
Email: chris@helvio.co.uk
Company Number (if applicable): [Insert]
2. Scope
2.1. These Terms govern the sale and delivery of goods purchased through the Website.
2.2. They apply to consumers located within the United Kingdom.
2.3. Nothing in these Terms shall affect your statutory rights under UK consumer law.
3. Contract Formation
3.1. All orders placed on the Website constitute an offer to purchase goods.
3.2. The contract is formed only once we send you a written order confirmation (by email).
3.3. We reserve the right to refuse orders where products are unavailable, incorrectly priced, or where fraud is suspected.
4. Prices and Payment
4.1. All prices displayed on the Website are in GBP (£) and include VAT where applicable.
4.2. Payment must be made in full at the time of ordering via the payment methods indicated on the Website.
4.3. We reserve the right to change prices at any time; however, such changes shall not affect orders already confirmed.
5. Delivery
5.1. Delivery shall be made in accordance with our Shipping & Delivery Policy, which forms part of these Terms.
5.2. Risk of loss or damage passes to you upon delivery. Title passes only upon receipt of full payment.
6. Returns and Refunds
6.1. Returns and refunds are governed by our Refunds & Returns Policy, which forms part of these Terms.
6.2. Nothing in these Terms affects your right to cancel under the Consumer Contracts Regulations 2013 or your rights in respect of faulty goods under the Consumer Rights Act 2015.
7. Use of the Website
7.1. You agree to use the Website only for lawful purposes.
7.2. All intellectual property rights in the Website and its content (including images, product descriptions, and branding) are owned by us or our licensors. You may not copy, reproduce, or distribute such content without our prior written consent.
8. Liability
8.1. We shall not be liable for any indirect, incidental, or consequential losses, except as required by law.
8.2. Nothing in these Terms shall limit or exclude our liability for:
- Death or personal injury caused by our negligence;
- Fraud or fraudulent misrepresentation;
- Breach of your statutory rights as a consumer.
9. Force Majeure
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to strikes, lockouts, fire, flood, pandemic, natural disaster, transport disruption, or failure of suppliers.
10. Governing Law and Jurisdiction
10.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Amendments
11.1. We may amend these Terms from time to time.
11.2. The Terms applicable to your order are those in force at the time you place the order.